Shipping destinations and delivery times:
We only deliver to United States. Here are the estimated delivery times:
United States shipping:
Order processing time: 1-3 business days
Delivery time: 4-7 working days
Shipping costs: Free
Please note that dhl and dpd give us a delivery time of 4 to 12 working days. Unexpected delays can always occur.
Our shipping costs vary depending on the destination and order value. We offer free shipping with tracking for orders above a certain value. You can find the exact tariffs on our website.
For our deliveries we mainly use DHL and DPD, a reliable and efficient choice.
Has your order not been shipped yet? You can change the delivery address by sending us an email to firstname.lastname@example.org. If your order has already been shipped, please check with dhl and dpd via the tracking link in your shipping confirmation whether redirection is possible.
Lost or delayed orders:
If your order still hasn’t arrived after 20 days, please contact us. We will then initiate an investigation with dhl and dpd.
We treat Mother Earth carefully and minimize the use of plastic. We eliminate the use of plastic spouts in our bottles and encourage our customers to reuse the spouts on their next purchase.
Returns are possible within 30 days of delivery provided the items are returned in their original packaging and “as new”. Proper packaging is half the battle, especially with olive oil and glass containers. Unfortunately, we cannot provide refunds for damaged packages. Start your return by sending an email to email@example.com.
Telephone number: +972-658-9864
5013 Castle Creek Court, Plano, TX 75093, United States